If busrelated, please provide the bus number, route number, exact date and time the incident occurred, location and. William steen, who has been an octa driver for 16 years, gets ready to leave. I accomplished that so in spite of how i felt about management or the stress of the job it met my goals. Octa appreciates the comments customers provide about our service. Oc access service attempts to schedule rides as efficiently and effectively as possible.
Salaries posted anonymously by orange county transportation authority employees. This bus driver of the megabus appeared to be upset because he was involved in an accident with the cdta bus and i can understand his frustration, however he never approached the crowd of people because i literally had to go out of my way and walk all the way to his empty bus and ask what was going on and i even spoke with the campus police. For more than 40 years, mv transportation has provided safe, reliable, affordable transportation services to cities, counties, private corporations, nonprofit agencies, and community organizations. Octa appreciates the comments customers provide about our. Apply to bus driver, van driver, shuttle driver and more. Spotty bus service has oc riders fuming voice of oc. If you wish to file a complaint of discrimination with nj transit under title vi race, color or national origin, the ada disability, andor other categories protected under the new jersey law against discrimination, please contact nj transit customer service at 973. Taxi customer comment form orange county transportation. Chicago transit authority cta bus accident lawyers it comes as no surprise that the densely populated city of chicago is home to the second largest public transportation system in. Ttc employee complaint form please use this form to submit complaints about a ttc employee. Patrons and parents are encouraged to recognize bus drivers when a compliment complaint is deserved. Why do i have to give my name, address and phone number when i make a complaint or suggestion to customer relations.
A free inside look at orange county transportation authority salary trends based on 102 salaries wages for 76 jobs at orange county transportation authority. Safety is really important to us, so thanks in advance for letting us know. Hi their i want to make a complaint about oc transpo i was at linkinfield station waiting for the bus its my regular routine to go on the 172 bus at 8. Provide information on our honolulu commuter choice program and other special bus pass purchase programs for businesses rules and regulations. Jan 04, 2016 spotty bus service has oc riders fuming. Maybe the disabled person has been waiting ages for a bus since there are more buggy users then wheelchairs users i have been there with a friend and 8 buses went by saying there is a bus a couple mins behind aka 10 mins each so she could of been waiting ages to be able to get on a bus. Public transportation fountain valley, ca official website. Knox county schools a copy of this report will be sent to the bus contractor. Complaint letter of bus driver to management documentshub.
Mail a formal copy of the complaint into the school district as well. As the pp said, bus drivers have tight timescales to meet and they put up with an awful lot of shit as part of their role and yes, he couldve been more considerate and he shouldnt have. In order to support public health efforts while continuing to provide lifeline transportation services, omnitrans will implement further reduced service beginning on monday, april, 2020. Arrange bus facility tours for schools and community groups.
Bus driver coach operator applicants, please click here to apply for current openings college intern applicants, please click here to apply for current openings the orange county transportation authority octa is dedicated to enhancing the quality of life for the residents of orange county by delivering safer, faster, and more efficient transportation solutions. The comment you submit will automatically be sent to the right staff member to investigate and take appropriate action. A safety complaint is related to the mechanical condition of the bus bald tires, brakes that might be faulty, lights not properly operating, etc. Contact the transportation director of your school district by phone. Let the bus driver know you are going to put your bike on the rack. Patrons and parents are encouraged to recognize bus drivers when a complimentcomplaint is deserved. You should report a bus safety issue you observe as soon as possible, but at least within 60 days. Octa seeks feedback on bus and access service octa. West bend school district transportation department school bus van driver complaint please use ball point or typewriter.
Bus driver actions make up the bulk of complaints received about canterburys bus service each month. On some occasions, we may need to share your information with bus operators for these purposes. Complaints and feedback in london please contact tfl if youd like to leave some feedback or make a complaint about a transport for london tfl bus, even if it is. Bus driver former employee anaheim, ca january 21, 20 i went to work at octa so that i could retire with all my bills paid, my house paid for, and no indebtedness. Left and right arrows move through main tier links and expand close menus in sub tiers. Requirements and application form for the oversight committee. You may email this form directly to the consumer mediation center by clicking on submit.
To speak with a representative, mondayfriday 6 am 7 pm, saturdaysunday 9 am 5 pm, call 5108914777, select option 2. Write attn followed by the transportation directors name. Have your bus route information and reservation number handy it will help us track the specific bus and driver. Omnitrans public transportation provider in san bernardino. Transport for london tfl, its subsidiaries and service providers will use the personal information you provide on this form to process your feedback and provide you with a response, or the information or services you have requested. Sample complaint letter format of bus driver to management. Use this form to send us questions, lost item inquiries, comments and suggestions. Ottawa county transportation agency octa complaint procedure any person who believes she or he has been discriminated against on the basis of a disability by the ottawa county transit board hereinafter referred to as octa may file an ada complaint by completing and submitting the agencys ada complaint form. Making a complaint about bus or coach services nidirect. Whether you have a commendation or a complaint, a question or a suggestion, we want to hear from you.
Title vi of the civil rights act of 1964 ensures that no one is excluded from participating in any program or activity that receives federal funding. You will need it to inquire about the status of your complaint. Getting from here to there in beautiful orange county is a snap with public transportation, ridesharing, and biking. However, there was a different bus driver working on this particular evening. Bus tracker tools how to use the bus tracker by map, time and. Nov 01, 2018 you should report a bus safety issue you observe as soon as possible, but at least within 60 days. Orange county transportation authority octa managers secretly lowered performance standards for a bus contractor with a history of late buses. Customer comment form orange county transportation authority.
Please fill out the information requested in this complaint form. Such format can be used by drivers who wanted to file their continue reading complaint. Oc bus service is available to those who are required to go out. Transportation complaint form new london public schools. William steen, 54, who has sat at the helm of a bus for 16 years, rates his. Action taken name date return form to school or transportation department. Routes to the thebus customer service office at thebus kalihi facility. Reduced fare id orange county transportation authority. This can be accomplished by writing a letter to the transportation department, director of transportation, 50 vine st.
Octas bus operations program is tailored to various market demands and needs. Complaints are commonly found everywhere whether its the home or the office environment. Hundreds of complaints about bus drivers, but stress taking its toll. To submit a comment, complement, or complaint, please fill out the customer comment form. Please write down your complaint number and keep it in a safe place.
Students are usually deemed as highly energetic and their energies sometimes creates a lot of aches for the drivers to which they are the passengers. Tell him about your bus driver, what the driver is doing wrong and how you would like to see the situation corrected. He closed the doors while the bus remained in the designated bus lane stopped for a red light. As part of the february oc bus service change, octa modified four routes to better serve the needs of orange county. Sep 25, 2017 orange county transportation authority octa managers secretly lowered performance standards for a bus contractor with a history of late buses and missed trips, effectively making the contractor. Our bus and metrolink train services are clean, safe, and convenient. Please note that we are unable to fully investigate complaints that do not include the date, time and location eg route namevehicle numbersubway station which allow us to properly identify the employee. Due to the coronavirus covid19 outbreak, public transport services have been reduced.
Use this form if you have one of the following acceptable reduced fare id cards. Orange county transportation authority all bus passes. Orange county transportation authority careers center welcome. Making a complaint about bus or coach services find out who you should contact and how to make your complaint. Why do i need to show proof of agedisability to a coach operator every time i board the bus when it is obvious that i am elderly or disabled. To speak to a customer service representative, call 7146367433 on weekdays from 8am to 5pm. Use this form if you need a doctors authorization or are in a special education program. Nov 04, 2014 octa seeks feedback on bus and access service tuesday, november 4, 2014 as part of its ongoing effort to improve bus service throughout orange county, octa periodically surveys customers to gauge satisfaction about both fixedroute and access paratransit service.
You may also print and fax it to 7864692303 or send it by regular mail to the forhire transportation division, 601 nw 1st court, 18th floor, miami, fl 336. Select a feedback option lost property bus skytrain seabus west coast express handydart handydart taxi webtechnical other. Getting around projects and programs news and resources about octa. Orange county transportation authority salaries glassdoor. The comment you submit will automatically be sent to the right staff member to investigate. Please use this form to report all bus issues, including bus stop concerns and to report a bus driver. Octa seeks feedback on bus and access service tuesday, november 4, 2014 as part of its ongoing effort to improve bus service throughout orange county, octa periodically surveys customers to gauge satisfaction about both fixedroute and access paratransit service. To my dismay, many of them have not submitted their complaints to mta new york city transit. Today 02242020 i was driving behing bus 6314 and the driver never use the designated bus stop driver was picking and dropping passangers on the middle of the road causing a masive traffic congestion, why have bus stops if drivers are not using them,try to file a complaint online but website request some bs information about the bus origen. Orange county public transit grapples with a shortage. Submit a copy of your photo id along with a copy of the acceptable reduced fare id with your application. The octa adarelated service complaints process can be found.
Additional bus service adjustments in effect monday, april th. How to complain effectively by eunice poku, outreach and public information coordinator. An additional service where the driver escorts the passenger to or. Lodge complaint against best drivers with phone call or email. I have ridden this bus home from work every day for years, so i am well acquainted with your normal bus driver, george.
Find octa bus routes and schedules on the octa website. For more information on bus services in the area, please visit the octa website. Octa s oc access service is compliant with the level of service and ride time provided on octa s fixedroute oc bus as required by the department of transportations dot rules and regulations, 37. Chicago transit authority cta bus accident lawyers. Orange county transportation authority customer comment form. Oc access service orange county transportation authority.
Oc bus is now operating on a sunday schedule, until further notice. The following navigation utilizes arrow, enter, escape, and space bar key commands. The temporary cow bus schedule may be accessed here. Oc flex microtransit pilot extended oc flex, an ondemand curbtocurb service, will continue providing rides through october as part of a pilot project. Octa operates all services without regard to race, color, national origin, sex, age, income, sexual orientation or disability. When you want to stop, use the device on the bus such as a button or a cord. Contact customer relations directly for bus and other service information. Please complete an online transportation issue form here and we will do our best to address your concern. Who is eligible for reduced fares on octa transportation.
To make a complaint, give feedback or if you have a query on dublin bus services please complete our customer comment form. Foothill transit is committed to ensuring that everyone in our service area has equal access to our services. Taxi customer comment form octap appreciates the comments customers provide about their taxi experience. On wednesday september 19, 2018, at approximately 12. M15 bus driver select bus number 1235 heading southbound in manhattan pulled up to the bus stop located on 2nd avenue at east 49th street. Hundreds of complaints about bus drivers, but stress taking. To ensure your comment, complaint, or compliment is addressed properly, octap will distribute comments swiftly to staff to investigate and take appropriate action. For online help with travel or trip planning, please visit 511. Some customers who attend our outreach events tell me about unfortunate incidents involving aar.